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Apple CassandraThompson January 31, 2020

User Guide: Camera Not Working on MacBook

Most MacBook laptops come with a built-in front camera. The manufacturer offers it as a FaceTime camera. It activates automatically. However, there are some unpleasant situations when it stops working. Let’s discuss the most widespread reasons for its failure and how to fix the situation.

Possible situations when webcam doesn’t work on MacBook

  • Internet connection;
  • Wear and tear;
  • Camera settings;
  • Updates needed;
  • Software malfunction;
  • Corrupted settings;
  • Physical damage.

A user can fix most of these problems without the expert’s help. Let’s discuss how you might try to fix your webcam in MacBook.

If the problem occurs due to the poor Internet connection, you need to wait for a better connection or discuss the matter with your provider. Very often, the FaceTime app can automatically turn off the camera when it lacks a good Internet connection.

Another widespread source of the problem can be software glitches. The malfunction can appear if you use the camera from several apps at the same time. Remove the problem by quitting the apps.

Moreover, the settings could be corrupted. In this case, you should run a virus scan and eliminate the possibility of malware presence on your PC. A trustworthy antivirus solution is likely to prevent such situations from happening.

It’s also reasonable to check if your software needs updates. Upgrade to the latest version of macOS to have a better time using your MacBook.

Since there is no dedicated section for the webcam settings in MacBook, you should look for camera settings in a specific app you use. It could just be turned off by accident.

On the other hand, such situations as wear & tear or physical damage cannot be fixed at home. It’s better to take your device to the professionals and replace the element.

Other simple solutions you can try

First and foremost, a popular thing to do is to restart your laptop. Very often it helps to eliminate the glitches and your camera might work again.

Aside from that, you may check if there are apps that already use your camera. The software can’t let several apps using your camera simultaneously. So, stop the apps you don’t need at the moment. In case the apps using the webcam run in the background, you’ll be able to fix the problem by restarting your device.

In case your camera lets you down during an important FaceTime call, you can try force quitting the app. Restart the app to see if the issue is resolved. On the other hand, if the camera fails during a Skype call, it’s possible that the app needs updates. Make sure you have the latest version or reinstall the app completely.

Conclusion

All in all, most issues with Mac’s webcam have very simple solutions. Unless you hit the camera and break it, the remedy is simple. Check the settings or restart your device. Also, make sure you have a good Internet connection. The integrated camera was designed for your convenience and seldom has any issues.

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